You have no symptoms of COVID-19, but want to see a doctor? Here are the medical resources available to you:

For families WITH a family doctor 

The medical clinics and GMF remain open. However, certain measures are taken to reduce the risk of spreading COVID-19. Indeed, in several cases, consultations are done by phone or visioconference. This is why we invite you to contact your clinic in order to obtain more information regarding your doctor’s availability to provide an appointment.


For families WITHOUT family doctor

Santé Québec appointment 
All of Saguenay-Lac-Saint-Jean citizens now have access to a family doctor during this time of crisis.  Indeed, all the regional clinics have freed up time slots to allow the entire population to have access to a doctor.
  Here is the procedure for families without family physicians:  
  1. Go to the Rendez-vous santé Québec website :
  2. Click on the “Make an appointment” tab and provide the requested information; 
  3. Wait for a call from a health professional who will analyze your needs and determine whether you need to see a doctor or not.
Hospital emergencies
If your need is more urgent, please note that the emergency departments at La Baie, Chicoutimi and Jonquière hospitals are also available 24/7.

Walk-in clinics
Please note that the emergency departments of the hospitals in La Baie, Chicoutimi and Jonquière are also available 24/7.
Walk-in services are maintained at the following two locations:

 CLINICS Chicoutimi CLSC  Mini-Urgence
ADDRESS 411 rue de l’Hôtel-Dieu
Chicoutimi QC G7H 7Z5
80 rue Racine E# 208
Chicoutimi QC G7H 1P6
TELEPHONE NO.  418 543-2221
(Option 6 then, 9)
418 696-2330
SCHEDULE  Open Monday to Friday.

Open from 8 :00 a.m.
to 4 :00 p.m.

Flexible schedule, established weekly and available on the voicemail

Appointments take place between 9 a.m. and noon.
Call at 8:00 a.m. A nurse will call you back to give you an appointment with a doctor,
if necessary.
 Call at 8:30 a.m. to obtain
an appointment
Does not provide prescription renewals.
Does not give any appointment to people arriving on site

For Pregnant Women

The Government of Quebec recommendations for pregnant women are as follows:

  • Pregnancy follow-up appointments are considered essential and must be maintained.
  • To limit movement and the risk of contamination, a telephone or video call is recommended.
  • It is suggested to health professionals to group together the activities that require samples or interventions during in-person meetings.
Safety measures
Please note that no visitors are admitted during a pregnant woman's appointments at a clinic, birthing centre or hospital, unless there are exceptional situations. This includes spouses, children and accompanying persons.
For more information on the government guidelines taken during COVID-19 regarding pregnancy, childbirth and postnatal follow-ups, we invite you to consult the doctor who performs your pregnancy follow-up.

Pregnant Women Telephone Line
If you have questions about lifestyle habits related to pregnancy, preparation for childbirth, breastfeeding and feeding the child or adaptation to parenthood during pregnancy and after birth, you can call the Pregnant Women Telephone Line at 1-833-612-0617.  A nurse will be able to answer your questions and concerns, Monday to Friday from 8 a.m. to 4 p.m.


 Other alternatives

Pharmacy services represent an excellent front-line resource for the entire population. Do not hesitate to consult your pharmacist by telephone. He will be able to analyze your needs and advise you on the best approach to follow.   

Virtual medical support for military families is now offered by Canadian Forces Morale and Welfare Services and Maple. Thanks to this collaboration, the dependents of Canadian Forces members living in Canada now have access to online medical consultations. Please note that this service is temporarily offered due to the pandemic. 
For more information and to find out the eligibility conditions, visit;



Please note

Please note that temporary measures related to the COVID-19 pandemic have been taken by the Public Service Health Care Plan (PSHCP). The measures undertaken will be in force from March 24 to April 24, 2020, and perhaps for a longer period depending on the development of the health crisis.

Among other things, it will no longer be necessary to obtain a prescription from a doctor for mental health or physiotherapy services. For more information on these measures, please consult

Do you experience symptoms related to COVID-19?

Here is the procedure to follow:
  • In the presence of symptoms like a cough, fever or sudden loss of smell and taste without nasal congestion, you must contact the information line for COVID-19 at 1-877-644 -4545 to inform of the presence of your symptoms AND follow the directions given.
  • Appointments for a COVID-19 screening test in all designated screening clinics (DSC) in the region can now be made on the provincial platform.
  • Do not go to a medical clinic without having received an appointment beforehand.
  • In case of significant breathing difficulties, contact 911.
We also invite you to consult the Self-care Guide of the Government of Quebec: