MEDICAL RESOURCES DURING COVID-19
MEDICAL RESOURCES DURING COVID-19
You have no symptoms of COVID-19, but want to see a doctor?
Here are the medical resources available to you:
For families WITH a family doctor
The medical clinics and GMF remain open. However, certain measures are taken to reduce the risk of spreading COVID-19. Indeed, in several cases, consultations are done by phone or visioconference. This is why we invite you to contact your clinic in order to obtain more information regarding your doctor’s availability to provide an appointment.
For families WITHOUT family doctor
Santé Québec appointment
All of Saguenay-Lac-Saint-Jean citizens now have access to a family doctor during this time of crisis. Indeed, all the regional clinics have freed up time slots to allow the entire population to have access to a doctor.
Here is the procedure for families without family physicians:
1. Go to the Rendez-vous santé Québec website : https://www.rvsq.gouv.qc.ca/en/public/Pages/home.aspx
2. Click on the “Make an appointment” tab and provide the requested information;
3. Wait for a call from a health professional who will analyze your needs and determine whether you need to see a doctor or not.
If your need is more urgent, please note that the emergency departments at La Baie, Chicoutimi and Jonquière hospitals are also available 24/7.
Please note that the emergency departments of the hospitals in La Baie, Chicoutimi and Jonquière are also available 24/7.
Walk-in services are maintained at the following two locations:
411 rue de l’Hôtel-Dieu
Chicoutimi QC G7H 7Z5
80 rue Racine E# 208
Chicoutimi QC G7H 1P6
418 543-2221 (Option 6 then, 9)
||Open Monday to Friday
Flexible schedule, established weekly and available on the voicemail
|Open from 8:00 a.m. to 4:30 p.m.
Appointments take place between 9 a.m. and noon.
Arrive on site at 7:50 to see a nurse, who will give you an appointment with a doctor in the afternoon, if necessary.
Call at 8:30 a.m. to obtain an appointment
Does not provide prescription renewals.
Does not give any appointment to people arriving on site
For pregnant women
The Government of Quebec recommendations for pregnant women are as follows:
- Pregnancy follow-up appointments are considered essential and must be maintained.
- To limit movement and the risk of contamination, a telephone or video call is recommended.
- It is suggested to health professionals to group together the activities that require samples or interventions during in-person meetings.
Please note that no visitors are admitted during a pregnant woman's appointments at a clinic, birthing centre or hospital, unless there are exceptional situations. This includes spouses, children and accompanying persons.
For more information on the government guidelines taken during COVID-19 regarding pregnancy, childbirth and postnatal follow-ups, we invite you to consult the doctor who performs your pregnancy follow-up.
Pregnant Women Telephone Line
If you have questions about lifestyle habits related to pregnancy, preparation for childbirth, breastfeeding and feeding the child or adaptation to parenthood during pregnancy and after birth, you can call the Pregnant Women Telephone Line at 1-833-612-0617. A nurse will be able to answer your questions and concerns, Monday to Friday from 8 a.m. to 4 p.m.
- Pharmacist: Pharmacy services represent an excellent front-line resource for the entire population. Do not hesitate to consult your pharmacist by telephone. He will be able to analyze your needs and advise you on the best approach to follow.
- Check with your employers to find out if they offer telemedicine services among their benefits, or check with your employer's group insurance to see if telemedicine services are available through your insurance coverage.
- Telemedicine: This new form of a remote medical practice using information and communication technologies could also be an option.
- For variable costs, you can call on telemedicine services such as Bonjour santé, VirtualMED and Maple to name a few. Do not hesitate to contact one of the many platforms available for more information.
Please note that temporary measures related to the COVID-19 pandemic have been taken by the Public Service Health Care Plan (PSHCP). The measures undertaken will be in force from March 24 to April 24, 2020, and perhaps for a longer period depending on the development of the health crisis. Among other things, it will no longer be necessary to obtain a prescription from a doctor for mental health or physiotherapy services. For more information on these measures, please consult https://www.sunnet.sunlife.com/signin/csi/pshcp/e/home.wca
Do you experience symptoms related to COVID-19?
Here is the procedure to follow:
- In the presence of symptoms like cough, fever, or sudden loss of smell and taste without nasal congestion, you must contact the information line for COVID-19 at 1-877-644 -4545 to inform of the presence of your symptoms AND follow the directions given.
- Do not go to a medical clinic without having received an appointment beforehand.
- In case of significant breathing difficulties, contact 911.
We also invite you to consult the Self-care Guide of the Government of Quebec: https://cdn-contenu.quebec.ca/cdn-contenu/sante/documents/Problemes_de_sante/19-210-30FA_Guide-autosoins_francais.pdf?1584985897