Family Liaison Officer Position

Job Title: Family Liaison Officer 
Reports to: Calgary MFRC Executive Director and is responsive to the OC CAF Transition Centre 
Status: Full-time 37.5 hours per week, Monday to Friday, occasional evening, and weekends  
Salary: Salary dependent on qualifications and experience. 
Benefits: Health and Dental Benefits, Sick Leave, 3 Weeks Vacation, Professional Development Funds 
AOR: Southern Alberta 

The Calgary Military Family Resource Centre is a charitable organization dedicated to the support and enrichment of the Canadian Military Family. 

Purpose: As part of the Canadian Armed Forces-Transition Centre (CAF-TC) team and the Military Family Resource Centre (MFRC), the Family Liaison Officer delivers standardized yet tailored, consistent care, service and support to families of CAF personnel coping with illness, an injury and/or special needs, or who have died while serving.   

Education, Knowledge and Skill Requirements:  

  • Minimum Bachelor of Social Work (BSW).  
  • Current and unrestricted professional registration (RSW) with the Alberta College of Social Workers (ACSW). 
  • Exceptional understanding of the unique issues facing CAF families would be an asset.  
  • Understanding of, and ability to use, evidence-based clinical approaches (e.g. Cognitive Behavioral Therapy, Narrative Therapy, etc.)
  • Possessing a broad knowledge of civilian partner agencies and organizations with appropriate support services and programs. 
  • A willingness to travel anywhere in southern Alberta, at times for several days, to support the CAF TC team. 
  • Ability to work independently at times, flexible and unsociable hours. 
  • Understanding/awareness of CAF communities, systems, policies and practices to effectively assist families in accessing appropriate support would be considered an asset. 
  • Exceptional organizational and interpersonal skill. 
  • Bilingual (English/French) capacity an asset.  

Duties and Responsibilities:  

  • Deliver the entire suite of Military Family Services Program (MFSP) to respond to the needs of families of CAF personnel who are coping with an illness, injury, or who have died while serving. 
  • Advocate on behalf of all MFRC and CAF TC client families, and facilitate connection to a wide spectrum of resources, according to type and severity of family need. 
  • Ability to prioritize responsibilities across two organizations. 
  • Provide and/or support the development of educational and awareness sessions, briefings, and resources pertaining to bereavement, transition, change and crisis management, family violence, impact of injury, etc.  
  • Support/counsel family members in crisis or imminent crisis.  
  • Maintain and develop strong community partnerships with both civilian and military organizations.  
  • Conduct group and individual counseling sessions to support MFRC and CAF TC client families. 
  • Lead on all MFRC Health and Wellness programs, initiatives, and events. 
  • Collaborate on coordination and provision of general information briefs for the military chain of command, CAF personnel and CAF communities. 
  • Provide interim support and make appropriate referrals to relevant service providers. 
  • Attend the office daily within the CAF Transition Centre. 
  • Hold a valid driving licence.  

The successful candidate will be required to provide a criminal record check, a Vulnerable Sector screen, and proof of current registration (RSW) with the Alberta College of Social Workers (ACSW). 

Submit Resume and Cover Letter to:  

Deadline: November 18, 2020