Confidentiality and Inclusion

Confidentiality and Inclusion


The Calgary MFRC respects and protects the privacy of its clients. Staff may ask for personal information such as your name, address, phone number, and third party information such as emergency contact names and numbers, for registration purposes. This information is needed to deliver requested programs and services, for providing aggregate statistics to our various funders, invoicing and collection where applicable, for program evaluation and follow-up contact with clients where required or requested.

Staff will not disclose your information to anyone without your consent unless circumstances such as legal, medical or security reasons make it impossible or impractical to seek consent.

To ensure the privacy of our clients, all information collected by the Calgary MFRC is used solely for our purposes identified, under strict confidentiality in compliance with the Privacy Code for Military Family Services Program (MFSP), Personal Information Protection and Electronic Documents Act (PIPEDA) and the provincial Personal Information Protection Act (PIPA). Should you feel your right to privacy has been compromised, please immediately contact the Executive Director, by phone, email, mail or in person.


The Calgary MFRC respects the dignity and worth of all persons we engage with in our duties. We do not discriminate or exclude any clients, community members, or volunteers on any basis. Regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability, gender identity or veteran status, all are welcome here.