All Life Management courses run from 8:30 a.m. to 4:00 p.m. at the MFRC unless otherwise noted, and are open to all Cold Lake Residents.
Effective Communication (2 day course):
Please note that this 2 day course combines the Effective Communication course and the Communication for Groups & Teams course that have previously been offered separately into one session.
Participants will begin with an introduction to the basic dynamics of human interaction, and will learn about their dominant communication style and how to recognize their own communication barriers. Participants will also learn how perspectives, assumptions, culture and values relate to and affect communication, and will receive tips and strategies for communicating more effectively with others. In addition, this course will examine communication interaction patterns within groups, and will introduce participants to the different stages of group development and the styles of communication required at each stage. Effective feedback principles will be discussed and guidelines for feedback delivery provided.
Dealing with Difficult People (2 day course):
Participants will learn how to handle difficult people effectively. This training explores ten types of behaviours, the intent behind, and impact of those behaviours, the options for dealing with those behaviours, and more.
Creating Possibilities: The Art of Effective Leadership (2 day course):
Redefine your notion of leadership! Starting with the premise that anything is possible, successful teams and organizations require everyone to participate in meaningful ways. This two-day course will challenge you to find the leader within, regardless of your position
or title within an organization.
This course explores the foundations of assertiveness, the behavioural continuum (non-assertive, assertive and aggressive behaviours) and introduces strategies for development of assertiveness.
Coping with Change:
Participants will learn how to recognize the ways in which they react to and cope with
change, and will learn strategies for coping with fear, stress and grief in relation with change.
Participants will learn how to identify the sources of stress (stressors) and discover the positive and negative effects of stress. Participants will also learn several practical stress management techniques.
Conflict in the Workplace:
Participants will learn to recognize common sources of conflict in the workplace, will learn about the escalation of conflict, and will examine the role they play in conflict scenarios. Participants will also learn strategies for managing and reducing conflict.
Applied Suicide Intervention Skills Training (2 day course):
Participation in the full two days is required. Enjoy small group discussions and skills practice that are based upon adult learning principles. Experience powerful videos on suicide intervention. Feel challenged and safe. Learn suicide first aid.
Please register online at www.4wingmfrcs.perfectmind.com or call 780-594-6006 Ext 0 for more information.