Mental Health

Vancouver Island Crisis Society and Information Line
Phone:  1-888-494-3888
The Vancouver Island Crisis and Information Line provide 24/7/365 days/week support and resources for Vancouver Island and BC.  Access to the specialized emergency mental health response team is available through this number based on assessment.
Island Health - Mental Health and Addiction Services
Island Health’s Adult Mental Health and Substance Abuse Services offers a range of services from short-term crisis intervention to rehabilitation and housing and many options across the age span and other services to support individuals with mental health concerns and their families.

BC Mental Health & Addiction Services
Phone: 604 524-7700
BC Mental Health &  Substance Use Services  is an agency of the Provincial Health Services Authority that provides a diverse range of mental health services to people across BC, including:
  • Specialized tertiary mental health treatment services for adults and children
  • Forensic psychiatric services
  • Research & knowledge exchange
  • Mental health promotion
  • Residential and outpatient clinics
Here to Help
Phone: 1-800-661-2121      310-6789
Here to Help has been developed by the BC Partners for Mental Health and Addictions Information. This website offers a variety of information, fact sheets and shared stories about mental illness. This website has resources available in several languages.
Anxiety BC/Anxiety Canada
Phone: 604-620-0744 
This non-profit organization works to increase awareness about anxiety disorders; promote education for the general public, affected persons, health care providers and increase access to evidence-based resources and treatments. 

British Columbia Psychological Association (BCPA)
(Please note that most CAF members and their families may be covered for some compensation for psychological services through the Public Service Health Care Plan (PSHCP) with a referral from a physician.  Please check with your extended health care plan for more information.)
BCPA provides a list of practicing psychologist in British Columbia. A psychologist can often be a good option while waiting for public mental health services.  
CAF Member Assistance Program (CFMAP)
Toll Free: 1-800-268-7708
The CFMAP offers confidential, voluntary, short term counselling to assist with resolving many common stresses associated with home and in the work place.
Family Information Line (FIL)
Toll Free 1 800 866 4546 Email:
The Family Information Line (FIL) is a bilingual, 24/7 phone service staffed by professional counsellors who support CAF members, veterans and their families with counselling, services or referrals to other agencies/resources.  Counsellors are familiar with many aspects associated with living the military lifestyle.