Medical Info

Medical Info

There is a shortage of family physicians accepting new patients in Greater Victoria and it can often be difficult to find a family physician.  Walk-in clinics are a great option for families unable to secure a family doctor.

Here are some links to assist you receiving medical services:

Medimap
A great online resource to find the closest walk-in clinic and the wait time.
Visit Medimap 

Babylon by TELUS Health
A mobile app that allows you to check symptoms, see a B.C. doctor and easily access your clinical records all through your phone.
Visit Babylon

Maple
You can connect with doctors online from 7am to 9pm for medical care and treatment, and the Medical Services Plan (MSP) will cover your video visit.
Visit Maple

CloudMD
Offer evening and weekend appointments to B.C. residents. Can connect from desktop computer or Android or iOS device.
Visit CloudMD

BC Nurse Line
24-hour, confidential information and advice from a registered nurse. Can answer your questions about symptoms, health concerns, recommended course of action, and when to see a health professional.
1-866-215-4700 

Notes on British Columbia

Residents are covered through British Columbia’s Medical Service Plan (MSP). This requires a monthly payment on a sliding scale made by each resident (which is normally deducted from the Canadian Forces member’s pay).

Health Cards in B.C. are called Care Cards. You can register for MSP online. However, often the Canadian Forces member initiates this process with the Base Orderly Room.

If you are relocating from another province, your current health care coverage will be valid for the first three months. Check with your current plan for more details about out-of-province coverage before you relocate.

Please note: A B.C. Care Card number is required for some specialized services, such as autism support or home nursing support. For Canadian Forces families in these types of situations, the case will be reviewed on a case-by-case basis and the three- month wait period might be waived. Contact the military member’s pay and benefit clerk to initiate waiving the wait period.

Register for MSP
Coverage Wait Period