Online telemedicine

Online telemedicine

On-demand virtual health care through the MFRC

Access to health care and adaptation to the health care system are major issues for military families who, because of their lifestyle, are required to travel and must wait several months before obtaining a family doctor when they arrive in Quebec. The resulting delays and situations led the Military Family Resource Centre (MFRC) Montreal Region to start searching a long time ago for solutions to facilitate access to the health care system of families in our community.
 
Through contacts with health care authorities and the availability of resources dedicated to military families, the MFRC assists families with taking the necessary procedures and their efforts.
 
In this context, the MFRC is pleased to announce the signing of a partnership with a telemedicine program: Medisys on-Demand. This program allows you to contact Canadian nurse practitioners and physicians by telephone, text message or secure video. It is therefore particularly well adapted to people who do not have a family physician by giving them many services without going to private or walk-in clinics.
 
Medisys on-Demand renews prescriptions, gives referrals to health specialists, submits laboratory analysis requests and gives virtual consultations on non-urgent health issues, such as colds and flu, sinus irritations and allergies, infections and certain digestive disorders.
 
The agreement entered into by the MFRC allows military families to benefit from a 12-month subscription to the telemedicine service at the rate of $14.99 (+tx) per month from January 1 to December 31, 2019.
 
In addition, the Military Family Resource Centre Montreal Region supports community members by taking over some Medisys licences itself upon request. These licences will be given in priority to families who meet the vulnerability criteria defined by MFRC social workers.
 
For more information about the Medisys on-demand service, write to the MFRC at info.crfm@forces.gc.ca. We will then contact you to establish your eligibility for the service.