Military member in uniform
SGT. Ronald Duchesne, Imaging section, Valcartier Garrison

Deployment Services

Please note that your MFRC NCR employees are currently working remotely. Our top priority remains the health and safety of our staff and community. We have a responsibility to support our families, which is why we are continuing to offer our services and maintaining our office hours.
For additional support or information, please contact us at or visit our staff directory for additional email addresses.

Pre-Departure Services

If your loved one is preparing to leave due to military obligations, we invite you to access the following services:

  • Deployed Family Information From;
  • Submit your updated Family Care Plan to your OR (FCP Declaration DND Form 2886);
  • Complete MFRC NCR Emergency Childcare Plan and store in a centralized location;
  • Counselling for children, couples, families, and individuals;
  • Quarterly “Road to Mental Readiness” (R2MR) sessions;
  • Information sessions and workshops for partners, spouses and parents;
  • Online deployment package;
  • Information package for teachers and educators;
  • Resource library.

Separation Services

While your loved one is away, we invite to access the following services:

  • Counselling for children, couples, families, and individuals;
  • Periodic Warm Line Calls (The Warm Line Call is a confidential, informal telephone support service, provided by trained volunteers, that serves to support and inform families of programs, services, resources, activities and events offered by the Family Separation and Support Counsellor and the MFRC NCR);
  • Social and support groups for partners, parents, youth, and children;
  • Resources and information sessions to help partners, parents and children cope with separation;
  • Social events for families supported under Family Separation & Reunion services;
  • MFS Emergency Family Care Plan;
  • Free overseas mailing to most CAF members on active operations;
  • Links to workshops, drop-in programs and volunteer opportunities.

Reunion Services

When your loved is due to come back home, we invite you to access the following services:

  • Counselling for children, couples, families, and individuals;
  • Road to Mental Readiness (R2MR) – Transitioning after Separation Workshop for partners, parents, and spouses;
  • Ongoing support for up to one year post-deployment including access to FSR programs/events;
  • Reunion packages for families – What to expect when member returns;
  • Family Separation and Reunion related referral for parents, spouses and children;
  • Follow-up services: resources and referrals.

Additional Resources

If you are in a crisis situation please call 9-1-1 for immediate assistance. After MFRC-NCR office hours, please contact the Duty Chaplain via the Military Police Line (613) 820-0123, CFMAP at 1-800-268-7708, or the Family Information Line available 24/7 at 1-800-866-4546.

For more information, please contact us at