Parcel Service

Parcel Service

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Free Parcel Service

Canadian Forces family members and friends are able to send lettermail and parcels to deployed Canadian Forces members free of charge. The following guidelines are offered to assist in properly preparing your letter or package.  Download our list of drop off location to know where to drop your parcels. 

Parcel Packaging
All packages must be securely packaged to avoid damage and leaking. Place breakable items or liquid substances within a strong outer container to avoid damaging other items. Canadian Forces Morale Mail is not insurable or traceable.

Parcel Dimensions, Size & Weight
Items that do not meet size and weight restrictions will not be accepted.
- Maximum weight of 20 kilograms
- Maximum length of 1 metre; AND
- The maximum length + girth* is 2 metres.
The definition of girth is “width + height + width + height”

Return Address
Place the return address and phone number in the top left corner of parcels.

Customs/Contents List
All parcels are subject to inspection by the host country’s customs officials. Therefore, write a detailed list of contents on the bottom left corner of all parcels. Please visit the Instructions for mailing overseas for the full list of prohibited items. All parcels shall contain a list of: Contents, Quantity of each item, Value of each item, Weight.

Addressing Reference 
-Write the address on the front of the parcel
-Consult the addresses for overseas operation page on the Forces website
-Write the CF member’s service number, rank, name, and the deployment unit 
Download Address Template

Eligibility
Families and friends within Canada may send letters and parcels to Canadian Forces members, DND employees, CFPSA personnel, and CF Contractors.  

Delivery time frame
Morale Mail is often sent only once weekly from locations across Canada, it may take as long as 28 days from the time of mailing to delivery to the addressee in Theatre.  

Mailing Instructions For OP Unifer

NEW!  
A new form called the Care Package Load List must be filled out by the families, and inserted in an envelope attached to the outside of the parcel.  The envelope must be marked "Load List" as shown below.



If a package is sent without this form attached, there may be delays in processing.

The Load List form should be completed as follows:

Other guidelines for OP Unifier:

When mailing any parcels or letters, DO NOT include the rank, unit or section anywhere on the package or accompanying documents (e.g., the load list or the Canada Post form).  Packages should be addressed with the Member's initials and name only. Below is an example of how to address your parcel or letter.

For more information visit the Instructions for mailing overseas