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Family Liaison Officer


Family Liaison Officer

We have two Family Liaison Officers (FLO) whom are Military Family Resource Centre-National Capital Region Social Workers, located within the Integrated Personnel Support Centre (IPSC).

The FLO connects families with both MFRC-NCR and IPSC services, to ensure that the widest variety of counselling and support services are offered to families of CAF members who are coping with an illness, injury, or grieving a fallen member.

The FLO is available to help families deal with all phases of the ill or injured CAF member’s recovery, rehabilitation and reintegration, whether the member is returning to service, or transitioning through the release process. They are also available to support families through the grief of losing a loved one, and support connection to other community services, as needed.

Download the FLO Brochure for more information on the position and services they provide. 

Services Offered:

  • Confidential individual, family, couple or group counselling;
  • Referrals to mental health services for adults and children;
  • Access to education and prevention-based programs in the community;
  • Outreach support to families in surrounding areas.


Cloe Jackson
Family Liaison Officer
(613) 945-5870

Stefanie Scriver 
Family Liaison Officer
(613) 945-6339

Caroline Chor
Information, Intake and referral
(613) 991-5051