Board of Directors

Board of Directors


Board of Directors

The Military Family Resource Centre of the National Capital Region (MFRC-NCR) is governed by a community-based volunteer board to ensure accountability and responsiveness to the needs of its own particular community. The composition of the MFRC-NCR board includes at least 51 percent spouses of Canadian Armed Forces members. They represent community residents and clients, and generally reflect the population of the community.

The MFRC-NCR is currently looking to complement our expert Board of Directors with several new members. Apply Today.

2015-2016 Annual Report
2016-2017 Annual Report

Board of Directors Profile

Kevin Maloney - Interim Director

Kevin is a member of the Ottawa Police Service with experience in Frontline Patrol Operations, Operations Support, and Criminal Investigation Support.  He has an extensive forensic and science background and is involved with various aspects of change management and IT business modernisation within the Ottawa Police.  Kevin is also a former CAF member and became an MFRC-NCR board member in May of 2018. 

Lisa Bianco - Interim Director

Lisa is a civilian member of the Ottawa Police Service and is currently in the role of Program Manager, Equitable Work Environment.  She has experience in professional standards, human rights and labour relations and has spent the last few years working on the OPS Gender Equity Project. She has a graduate degree in Legal Studies with a research specialization in alternative dispute resolution. Lisa became an MFRC-NCR board member in May of 2018 and participates in the HR Committee. 

Dawn Jordon – Board Chair

Dawn is a civilian member of the Ottawa Police Service and as the Manager of Court Services has many opportunities to become involved in problem solving, streamlining and creating efficiencies of process and policy as well as change management. Dawn became an MFRC-NCR board member in March of 2016. She holds the role of Vice Chair and participates in the HR and Governance Committees. 

Ryan Gannon – Board vice chair

Ryan brings his DCC, DND and RCMP construction experience of working in complex work environments to the leadership table of the MFRC-NCR. Ryan’s expertise lies in the areas of strategic planning, policy, governance, federal governance and procurements.

Micheline (Mitch) DULUDE, Chief Warrant Officer (Ret), CD, MMM – Board Treasurer 

Micheline is a retired Army Communications and Information Systems Specialist (ACISS) whose 37 year  career included numerous postings across Canada and the United States. She worked on numerous projects and major exercises which took her from California to Alaska and to Russia. She is an experienced, veteran leader who finished her career as a Career Manager. She has been volunteering at the MFRC-NCR since September 2015 as Treasurer.

Alison Prescott - Secretary

Alison has been a military spouse for more than a decade, leading to a diverse set of professional skills and experiences. Alison worked on a large-scale recruitment project for a large Canadian company, where she discovered her passion for human resources. She worked as an office administrator for two non-profit organizations and administered schedules and training for more than 50 volunteers. Alison served on the Gagetown MFRC Board of Directors and co-chaired the Subcommittee on Policy and Governance. Her favorite work is being the spouse of Ted, and mother of her four energetic and energetic boys.

Colin Heard 

Colin has extensive experience in the CAF and the Federal Public Service. He served as a Pharmacist Officer Base, CF Hospital, Medical Depot, and Headquarters.  Colin retired as Director of Pharmaceutical Services. Colin’s areas of expertise are budget management, strategic planning, policy, governance, and leadership.

Chantel Helwer

Chantel joined CAF in 2004 as a Reserve Naval Officer and has served in a variety of units across Canada. In addition to being a military officer, Chantel is also a lawyer, mom and former member of Team Canada in the sport of fencing.  She understands the demands, triumphs and challenges of military life from both the perspective of being a serving member and military spouse. She hopes to use her legal experience to assist the Board in supporting military families.

Sarah Orton

Sarah is a military spouse who has spent time in Alberta, Manitoba and now Ontario. She is very appreciative of the community support the MFRCs offer and is pleased to be able to give back to her community. Sarah’s areas of knowledge include balancing general ledgers and bank accounts, public speaking, event planning and overall willingness to do “whatever it takes” to help out.

Jean-Francois richard


Cynthia Wagner

Cynthia is a military spouse and has more than a decade of volunteer board member experience in various community organisations. Cynthia’s areas of expertise include budgeting, fundraising, marketing, strategic planning, policy, governance, communications, and community outreach.

Associate Board Members

katrina au-yong -  Past BOARD chair

Lieutenant-colonel Martin Gagne - CFSU(O)

Lieutenant-colonel Meaghan Setter - CANSOFCOM

Johanne Couture


Interesting in taking part in your local MFRC? Send us an email with your application