Medical Services

Medical Services

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Operation Family Doc Are You Looking for a Family Doctor?

If you have a medical emergency, please call 911.

Please note Operation Family Doc services are temporarily at a reduced tempo. During this time delays are anticipated. We acknowledge this challenge to you and your family as you seek a family doctor. Please be assured that we are working diligently towards a resolution.

To facilitate your search for a family doctor, please ensure you have registered with your provincial orphan patient program:
Health Care Connect (Ontario residents)
Guichet d'accès (Quebec residents)

Should you require medical advice please contact:

Telehealth Ontario: 1-866-797-0000. Telehealth Ontario, a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.

Info sante Quebec: If you are a Québec resident, please call 8-1-1 to gather health advice or information.

For immediate MRFC-NCR assistance please contact Layal Dleikan the Family Wellness Manager at 613-991-4024 or email at fwsmanager@mfrc-ncr.ca

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Operation Family Doc is a program offered by the Military Family Resource Centre of the National Capital Region (MFRC NCR) that connects Canadian Armed Forces (CAF) families with a family doctor.

All serving CAF members’ dependants and CAF members undergoing release or retirement (and their dependants) in the NCR (including the Outaouais Region) are welcome to access this program. Medical services will be provided by family physicians in the NCR. A referral will be sent to a family doctor on behalf of the family based on the information provided on their Family Referral Form. Next, the family will be given the contact information for their new family doctor, whom they will then contact to arrange their initial appointment.

Need a family doctor? apply by completing our Family Referral Form (PDF).

Canadian Medical Association

After launching Operation Family Doc in partnership with MFRC-NCR, the Academy of Medicine Ottawa (AMO) put forth a motion at the 146th Annual General Meeting of the Canadian Medical Association (CMA). This resulted in the passage of a resolution by the membership to work with provincial and territorial medical associations to ensure that members of military families and retiring/releasing personnel “have continuous access to a local family physician” when they relocate.

Resolution DM 5-35: The Canadian Medical Association supports the right of family members of Canadian military personnel and retiring/releasing military members and their families to have continuous access to local physicians as they relocate to new military bases and communities across Canada. 
CMA Website

Would you like to be an Operation Family Doc Physician?

Are you able to care for military families in your area? Operation Family Doc connects CAF families with a family physician when they are relocated. We are seeking your professional support as an Operation Family Doc physician. Fill out the forms below to apply.

Ontario Physician Form
Québec Physician Form

For further information please contact:
Operation Family Doc
T: (613) 993-8671
F: (613) 993-5656
E: ofd@mfrc-ncr.ca

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