CFOne card
CFMWS

FAQs about the Card

If you don't find the answer to your question below, please contact us by email at cf1fc@cfmws.com or by phone at 1-855-245-0330 ext. 6.

What is the CFOne Card?
The CFOne Card is your gateway to accessing programs and services delivered by Canadian Forces Morale and Welfare Services. It easily and accurately confirms your membership within the Canadian military community and provides you with access to both the CANEX Rewards Program (the program that rewards you for shopping at CANEX) and the CF Appreciation Program (the official discount program of the Canadian Armed Forces community).  

Is the CFOne Card a valid ID?
Your CFOne Card is not a valid identification card, rather it is a means for service providers to recognize you as a member of the military community.  

Where can I use my CFOne Card?
Check out the Discover the Benefits page! 

Will my personal information be shared or sold?
All information gathered and collected by CFOne will be kept confidential and will not be sold, or shared with any external organizations. For more information, refer to our Privacy Policy.

Where do I find discounts offered by the CF Appreciation Program?
Visit www.cfappreciation.ca. Click on the discounts menu option and choose the category of interest. You can search by location through the map function that shows all of the discounts being offered by local businesses in your vicinity. 

Why isn’t the CFOne Card recognized by all Canadian and US businesses?  
The CFOne Card is used to confirm affiliation with the CAF Community and provide access to programs and services. If businesses have not signed up with CF Appreciation, they will not recognize the CFOne Card. 

Will the CFOne Card grant me access to US Armed Forces bases? 
The CFOne Card is not currently accepted as a means to grant Canadian Armed Forces members access to US military bases. Bases sometimes make exceptions for Canadian Forces veterans and currently serving members, but this is done at the discretion of the US military members.  

My CFOne Card is expiring or is expired – how do I renew?
If your card is coming up for expiry or has already expired, please call the CFOne Membership Office at 1-855-245-0330 to request a new one.  You can also request a replacement card by sending an email to cf1fc@cfmws.com. Please include your name, CFOne Number and date of birth.