Morale Mail

Morale Mail


Morale Mail

Canadian Forces family members and friends are able to send lettermail and parcels to deployed Canadian Forces members free of charge. You can drop off your packages at the locations below (and check out the map at the bottom of the page).
South Side Community Centre Monday – Friday / 08:15-18:00
The Family Centre Monday - Friday / 08:00-16:30
PMFRC North Side Monday - Friday / 08:00-16:30
Base Mailroom
Bldg S-111, Garrison Petawawa
Monday – Friday / 09:00–12:00

Parcel Packaging

All packages must be securely packaged to avoid damage and leaking. Place breakable items or liquid substances within a strong outer container to avoid damaging other items. Canadian Forces Morale Mail is not insurable or traceable.

Parcel Dimensions, Size & Weight

Items that do not meet size and weight restrictions will not be accepted.
- Maximum weight of 20 kilograms
- Maximum length of 1 metre; AND
- The maximum length + girth* is 2 metres.

The definition of girth is “width + height + width + height”

Return Address

Place the return address and phone number in the top left corner of parcels.

Customs/Contents List

All parcels are subject to inspection by the host country’s customs officials. Therefore, write a detailed list of contents on the bottom left corner of all parcels.


Mailing Instructions For OP Unifer

A new form called the Care Package Load List must be filled out by the families, and inserted in an envelope attached to the outside of the parcel.  The envelope must be marked ¨Load List¨ as shown below.

The Load List form should be completed as follows:

If a package is sent without this form attached, there may be delays in processing.

Copies of the Load Lists forms are available at all of the PMFRC drop-off centres.  You can also download a copy and fill it out in advance.

REMINDER - Other guidelines for OP Unifier:

When mailing any parcels or letters, DO NOT include the rank, unit or section anywhere on the package or accompanying documents (e.g., the load list or the Canada Post form).  Packages should be addressed with the Member's initials and name only. Below is an example of how to address your parcel or letter.


For mailing guidelines (e.g., what to send and what not to send) visit the Forces website.

If you have any questions with the new format, contact our Deployment Support team by calling (613) 687-7587 ext. 3225 or by sending an email to