In fulfilling our mission, the PMFRC always strives to provide its programs, services and activities in a way that respects the dignity and pride of people with disabilities. We are committed to giving people with disabilities the same opportunity to access our programs, services and activities, and allowing them to benefit from the same services, in the same place and in a similar way as other users of the organization.

We acknowledge there is a wide range of abilities and disabilities with regards to an individual’s mental, physical and/or emotional capacities and these can vary over time; we value any feedback on how expectations are being met, as well additional feedback on how we can improve our practices.

If clients wish to submit their comments in an alternate way, please call (613-687-1641) or email to make arrangements for accessible formats or communication supports.

If you require support accessing our programs and services - or if you have feedback or concerns about accessibility at the PMFRC - please contact us at the emails below:


Claudia Beswick

Executive Director


Julie Hollinger 

Programs Manager


We will respond to all feedback and requests as follows in a timely manner:
  • All requests and feedback will be directed to the appropriate person or department for action.
  • All requests and feedback will be reviewed thoroughly and objectively.
  • Where requests or feedback require a response to the client/customer, we will provide a response within 5 business days.

Download the PMFRC's 2020 Accessibility Compliance Report here.