Communication Tips During Deployment

Communication Tips During Deployment

Communication Tips During Deployment Communication Tips During Deployment

The Member's Reality 

The member's schedule is full, they are constantly at the workplace 24 hours a day, seven days a week and there are always tasks to be completed. The primary focus for the member is the mission. They live in a group setting and have built a family like connection with each other. The member will become hyper-vigilant in order to react immediately to danger, ensuring their security and the security of others. At times, this might give you the impression that they are not paying attention to what you are saying or does not show an interest in your daily life. You may feel as though you want to know everything about his military life and his deployment. Be aware that the member cannot give out any detailed information about operations because of security reasons. He can tell you about his daily routine, social life and leisure activities. 

Email Tips
  • Most military units provide access to email communication for families
  • Check email set-up for families through your local MFRC
  • Set up a web-based account that is accessible anywhere in the world and from any computer with internet access (for example: hotmail or yahoo)
  • Set up a mailing list so that you can write one email to up-date family and friends of your lives and the life of the deployed member more easily.
  • Create a daily Blog on-line that the deployed member can access.
  • Immediate family can all participate on ‘reporting’ events from your household.
Telephone Tips
  • When possible pre-arrange phone calls (this may not always be possible)
  • Set up a message service on all phones so that you can hear your loved ones voice even if you miss a call. Save messages so that you can hear their voice whenever you need to (good for kids).
  • Have code words so that you can share information to each other.
  • Have a time zone chart so that you always know what time it is.
  • Keep a list of things that you want to talk about by the phone.
  • Be mindful your loved one may not want to talk about what they are doing and may not be allowed.
  • Be honest and share things, make sure you have ground rules set up for those things that are worth sharing when you have limited time on the phone.
  • Members are limited to 30 min. per week on the phone.
  • Phone access could be further limited if an incident occurs.
  • Some soldiers will have easier access to phones and a larger volume of phones depending on their location.
Internet, WebCam and VideoConferencing Tips
  • Some members depending on location will have access to computers with Internet and webcams.
  • In some areas members can set up live audio video contact between families and CF members.
  • VTC services can be done through the MFRC however, it must be arranged by the member in theatre.
It is important to remember that not everyone has access to these services at all times.