Thursday 30 January, 2020, 10:00-11:00 AM (please arrive by 9:50 AM)
De-escalating Potential Violent Situations
Free Morning Webinar
MFRC Annex (Building R34, Ralston, adjacent to the Wood Hobby Shop)
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This webinar is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. Viewers will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.