Emergency Child Care
Emergency Child Care is now Emergency Family Care
On occasion, life presents an unexpected situation that disrupts our normal routine and resources. The MFRC can assist when certain circumstances hinder access to usual child care arrangements and/or allow sufficient time to implement your established Family Care Plan.
Additionally, in times of crisis normal levels of support may not be enough.
Does your family need to care for a family member in an emergency situation? As part of the Emergency Family Care Assistance (EFCA) Policy, we can provide military families with financial assistance to help offset costs associated with care of a family member.
Depending on the situation, you may need to cover the cost of services up front but you will be reimbursed. Reimbursements will be issued by either Military Family Services or your local MFRC, but not by both. There is no cost to military families for using these services.
How does it work?
If you are in an emergency situation and you need more support, you can contact either:
Family Information Line – available 24/7
Call: 1-800-866-4546(in Canada)
During regular business hours, contact the MFRC at 204-833-2500 ext. 4500.
One of our representatives will guide you through a series of questions to assess your eligibility for support under the EFCA policy. If you qualify for support, they will be able to provide you with more info as well as a local service provider. If you do not qualify, they will redirect you to other possible support services.
The program is to help with the impacts of COVID 19 for both family needs and service delivery safety. The EFCA Policy was enacted to replace the Military Family Service Program Emergency Child Care Policy.